Incoming Assistant - PT

Bedford, TX

Part Time

Mid Level

Rock Island Auction Company (RIAC), the #1 firearms auction house in the world, is searching for a part-time Incoming Assistant in Bedford, TX!

Click here to check out RIAC's hiring video!

The Incoming Assistant provides back-end support to the Incoming team so they can operate smoothly and efficiently. Through many outbound phone calls and answering consignor questions, the Incoming Assistant assures a high level of customer service and organizational support for the entire department. This position regularly deals with all aspects of auctions including pre-sale, sale, and post-sale questions and requests.

This part-time role will work 16 - 20 hours a week between 8:00am - 5:00pm CST, Monday-Friday.

Essential Job Functions

Assists the department in collecting, organizing, verifying accuracy, and updating documents and files.
Creates and sends out correspondence as directed.
Works closely with VP of Acquisitions & Incoming to gather all information for pick-ups and visits.
Assists in creating inventory spreadsheets for purchase at other auctions.
Maintains appointment tables and ensures department is prepared for appointments with proper materials.
Prepares gun show materials for TX team prior to shows.
Maintains accurate department filing and scanning of data as required.
Makes outbound calls related to consignor questions about the consignor’s guns or auction inventory.
Completes appropriate forms and documentation, which may include FFL Forms, manifests, and shipping release requests.
Matches incoming items with paperwork, tracks packages, requests factory paperwork, department mailing, updates packages log and other administrative duties as needed.
Responsible for assisting with coordinating and confirming travel details for shows, events, and auctions.
Works auction weekends (approximately 6 per year).
Overtime and some weekend work may be required.
Assist with Employee Monthly functions.
Other duties as assigned.

Knowledge, Skills and Abilities

Must be very skilled in proofreading, analysis, and extremely detail oriented.
Excellent customer service skills with ability to use judgement and exercise reasoning.
Strong interpersonal and listening skills.
Ability to use discretion in maintaining confidentiality and handling of sensitive information.
Excellent verbal and written communication skills.
Ability to efficiently operate office equipment such as scanner, 10-key, copier, label maker, etc.
Must have the ability to type 50 wpm.
Ability and willingness to learn and follow all company rules for firearm safety.

Education and Experience

High school diploma or GED equivalent, and two (2) years’ administrative support experience required.
Intermediate proficiency using Microsoft Office (Outlook, Word, Excel) required.

Physical Requirements
Routinely moving and transporting up to 25 pounds with occasional moving and transporting up to 50 pounds. Traversing and moving for prolonged periods up to 100% of the time with frequent ascending, descending, or positioning self to maintain moving and transporting consignor items. Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess incoming consignment and consignor relations. Constantly operates and uses computers and other relevant equipment and office machinery. Constantly works with and around firearms, bladed weaponry, and valuable collectibles.

The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Earliest start date?

References: Please enter names and contact information:

How did you hear about this position?*

If "Other" or "Referral" please explain:

Are you willing to work onsite at our Bedford, TX office?*

How many years of experience do you have using a computer?*

How many years of administrative support experience do you have?*

What is your desired hourly rate?*

Will you now or in the future require visa sponsorship to continue working in the United States? (This includes F-1 OPT, H-1B, or other non-immigrant work authorizations.)*

Are you willing to undergo a background check, in accordance with local laws/regulations?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

With exhilarating auctions, award-winning catalogs, and outstanding customer service, RIAC welcomes résumés and/or applications from individuals with an interest in history, firearms culture, military memorabilia, or serving clients in a unique and progressive environment.

As a rapidly growing and expanding auction company, RIAC is located in Rock Island, Illinois, and Bedford, Texas! Click HERE to check out available job opportunities and apply online!

No phone calls, please.

Incoming Assistant - PT

Apply for this position